Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MSAnonymous, Apple Valley, CACustomer since Oct 2021
“First, Megan was both professional, courteous and interested in listening to our needs and ensuring that we were correctly quoted.
Second, Paul called to discuss the assorted options and then proceeded to procure a quote that both enhanced the coverage and resulted in significant savings over another quote from the same provider.
Third, Carla coordinated gathering of all documents and promptly either directly answered or learned answers to our questions and kept us informed.
All Setliff personnel seemed genuinely interested in us as people and not just revenue. We definitely recommend that you contact them with your insurance needs.
James W Slaughter III for Mary Slaughter”
- MMAnonymous, Martinsville, VACustomer since Jul 1990
“You provide excellent customer service. Each client’s insurance needs are evaluated and you let your clients know how Erie’s products can best fit those needs.”
- DWAnonymous, Martinsville, VACustomer since May 2020
“Great service and always friendly! Lower rates than previous insurance agent.
Thanks so much!” - MPAnonymous, Fieldale, VACustomer since Apr 2016
“Friendly, great service, always answers any questions and gives advice if needed. I would recommend Setliff Insurance to anyone.”
- WNBassett, VACustomer since Mar 1994
“Like how your rates on auto insurance are maintained at same level for three years if no claims are filed.
Also, ease of making payment.
Available when we have questions .” - FFAnonymous, Martinsville, VACustomer since Sep 2021
“Carla was amazing..we felt like old friends immediately. ”
- PAAnonymous, Martinsville, VACustomer since Oct 1997
“We have had our life insurance and home owner’s insurance with Paul Setliff for over 23 years. Fortunately we haven’t had to “use” either one. However, when and if we do, I know that we will be taken care of. Paul has called and recommended changes to our home owners policy to give us the best possible coverage to meet our needs. I would recommend Paul Setliff and his team to anyone looking for insurance.”
- LSAnonymous, Stanleytown, VACustomer since Nov 2012
“Everyone in the office is always eager to help us and we love the service!”
- CPAnonymous, Bassett, VACustomer since Sep 1992
“I appreciate being able to talk face to face with an agent or staff if I have a question or a need. Paul and staff are always friendly and helpful.”
- GDMartinsville, VACustomer since Oct 2017
“I really appreciate the “comfort” level that Paul and Sherrie give to their clients/friends! Insurance “verbiage” is over my head and they both make sure that you feel comfortable and understand what your needs are. Paul and Sherrie and not just my insurance agents they are both dear friends! Whatever your needs may be, be assured that they can help you with them! :)”
- TBPulaski, VACustomer since Jun 2019
“Setliff Insurance feels like family. Whenever we make a change or have a life event we know to call Carla! ”
- KWAnonymous, Stuart, VACustomer since Apr 2011
“Always thorough and gets back to me in a timely manner..
Great customer service.. ”
- THRidgeway, VACustomer since Feb 2021
“I love being able to set down across the desk with my agent and talking face to face, and when I had a broken windshield in my truck all of the details were worked out in a very short time, and got new wiper blades to boot , did not expect that. ”
- SHAnonymous, Bassett, VACustomer since Sep 1992
“I have been with Setliff Insurance for many many years and I couldn’t ask for better service and support. Over the years I have been lucky not to have to file a claim but 2 years ago after a terrible accident, they gave me such great support and helped me through the entire process. They treat me like family and I appreciate that so much.”
- TCAnonymous, Martinsville, VACustomer since Aug 2021
“Absolutely outstanding service, Megan has been real good keeping me informed. Friendly staff!”