Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KCKerri C., Stanleytown, VACustomer since Jun 2013
“I have been with Setliff for many years and every time I’ve needed to file a claim or make policy changes you have made it easy and effortlessly on my part. You guys rock. Keep doing what you do. ”
- RBRandall B., Stuarts Draft, VACustomer since Jun 2009
“Always available to answer questions if needed.Service is always on point!”
- ANMartinsville, VACustomer since Dec 2006
“Your customer service is great! I appreciate your knowledge and answers to my questions by emails and make appropriate changes that fit my needs.”
- JAJustin A., Ridgeway, VACustomer since May 2010
“Paul is a pretty straight up …shoot you straight fella to deal with and honestly that goes a long way with me!! The rest of the crew is very helpful as well!! ”
- NFNorman F., Collinsville, VACustomer since Jun 1992
“Paul and his staff are great to work with. Very friendly and understanding when things come up. We have insurance with him as long as we have been married ( 39 years) and no problems. ”
- SGMartinsville, VACustomer since May 2008
“Very friendly staff!”
- WCCollinsville, VACustomer since Sep 1991
“Have recommended your Agency to my friends in prior years. You have excellent customer service and insurance products.”
- RGRobert G., Bassett, VACustomer since Apr 2016
“Always there to help us when we need it ”
- SSSabrina S., Rocky Mount, VACustomer since Jul 2020
“Fast and friendly service”
- DCBassett, VACustomer since Apr 1992
“The service is always fast and friendly. Feels lie a family atmosphere.”
- SOSandy O., Collinsville, VACustomer since Jul 1991
“Being able to talk with someone and not pushing a bunch of buttons. Always there to help.”
- LSLawrence S., Bassett, VACustomer since Jun 1991
“Courteous friendly and professional staff”
- LHLisa H., Stanleytown, VACustomer since Mar 1992
“Awesome customer service and always there to help with whatever question or need you might have. ”
- TMThomas M., Martinsville, VACustomer since Aug 2003
“Everyone at Setliff Insurance Agency has always been great to work with. Whether it’s a claim or just a question, there has never been a time that anyone there was not on point and helpful. I don’t know what I would have done many years ago when I was involved in a Hit & Run with a drunk driver after his insurance was not cooperative at all. Paul saw to it that the other driver’s insurance took care of the situation and all the damage to my truck. Sharon and I have been with Setliff and Erie for many years and have always received nothing but the best from them. ”
- DJBassett, VACustomer since Sep 2012
“Great friendly customer service. Always nice to be able to talk to a real person that is local. Not an automated response or foreign.”